Hire more people Move your communications to your customer service group Build a customer advocacy program Hiring more people is not a...

Verizon recently posted an online video called Verizon 4G LTE Rocket Test. The video, shown below shows 4 – 20-somethings shooting a...

This is a great InforGraph on the history of Social Media. Click to enlarge.Courtesy of Central Desktop

Low Tech Social Media It’s snowing here in the Northeast on this spring day and there is nothing more detrimental to selling Italian Ice ...

AddThis has added the ability to have multiple profiles, allowing your to share an account with team members or clients. Profiles also...

This week they posted about the growth in Social Media Management Systems. Here is how they discribe these services: How it works: Three...

If you’re getting caught up in the Social Media world and think it would be perfect to advertise your product or service through Facebook...

Facebook has made some major changes to Fan Pages. (2-2011) In this there is some good news and maybe bad news for businesses using...

No matter how hard I try I keep coming back to the thought that marketers are over relying on Facebook and Twitter. Yes it’s great that...

Remember when AOL was ruling the world as the undisputed online champ? Me too. The number of subscribers they had was just too great for...

Using Facebooks new tools With Facebooks new tools you can add lots of gadgets to your site that really lock you in tight with your...

Everyone talks about how hard it is to optimize their websites. No one has the time or the ideas as to what do without adding additional...

Time for a little drama. In a great post by Jeremiah Owyang we see how Levi’s used new Facebook tools to populate a shopping cart on...

Life before Facebook When I first joined facebook years ago I had no one to connect to except possibly my nephew and niece who were both...